About Us
Welcome to IT at SC
The Information Technology team manages the technological needs for students, faculty, staff, and guests of Southwestern College. We are responsible for strategic planning, oversight and direction for SC's infrastructure, resources, systems and services. Most importantly we are responsible for providing you with the help you need to do your work. We aim to provide the best possible support to all of our users.
SC Helpdesk
The SC Helpdesk team provides support for all users, taking initial walk-ins, calls and emails through our on-campus Helpdesk. We provide technical support for endpoint devices such as laptops, desktops, printers and other accessories. In addition, we also provide equipment checkout and additional technical services. Please contact us with any questions you may have and we will be happy to assist you with your technological needs.
Hours: Monday - Friday, 8am - 5pm CST
Location: Christy Administration Building - Second Level (North end)
Phone #: 620-229-6444
Email: sc.helpdesk@sckans.edu
Infrastructure
The Infrastructure team is responsible for installing and maintaining our infrastructure systems, including but not limited to networking, wireless, email, backups, bandwidth management, telecommunications, user network accounts, projectors, sound systems, audio/visual and anything else that forms the basis of data and information transport.
Systems and Analysis
This group provides in-depth support for the systems needs of SC, such as Blackboard, Self-Service, PowerCampus, OneCard, GP Dynamics, Reporting and other "back-end" systems. We try to provide help all the way from consultation, evaluation, project management through implementation and arranging for end-user training.
Copy and Mail Center
This group provides all mail support for Southwestern College, including but not limited to USPS and FedEX, as well as providing high quality printing and copying capabilities. There is a detailed list of services available upon request.
Hours: Monday to Friday 8:00am to 5:00pm Central Time
Location: Roy L. Smith Student Center - Lower Level
Phone #: 620-229-6261
Email: copy.mail@sckans.edu
